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        About Us

        We are a global legal business, transforming legal services through our people for our clients. Like us, our clients recognise that the world is changing fast and the old rules no longer apply. That’s why we’re always finding agile ways to tackle new challenges together. But we don’t simply claim to be different. We prove it through every detail of our work, across every level. We go beyond conventions and expectations.

        Join us on the journey.

        Who we are

        We are a global legal business, transforming legal services through our people for our clients. Led by Managing Partner and CEO Andrew Leaitherland, we have over 2,700 people delivering services and solutions that go beyond expectations.

        We connect on a global scale, sharing our knowledge and technical expertise to identify and anticipate challenges for clients within their sectors. We work with a range of FTSE 100 multinational household names to private individuals, from both the public and private sector. Building business relationships that inspire trust and confidence across all levels of our business, means we deliver an exceptional client experience.

        By questioning traditions and thinking beyond conventions, we achieve outstanding levels of innovation through our range of consultative services, technology and products that complement our legal offering. We have received recognition for our work by The Financial Times, who named us as one of Europe's most innovative legal advisers.

        Join us on our shared journey to redefine legal services and you’ll benefit from the most innovative thinkers, technical experts and outstanding sector specialists, and together we will find agile ways to tackle your business challenges.

        At a glance

        Our Journey

        We’re client led and as demand grew we didn’t wait around. Joining our clients on their growth journey has lead us to become a global legal business.

        See our journey

        What we do

        As well as having a highly talented team, DWF consistently demonstrate excellent transactional management skills, willingness to go the extra mile and always looking to improve the service to NewRiver. It is a genuine pleasure to be working with a legal team that are smart, market savvy, loyal and fun and we would not hesitate to recommend to DWF.
        – Allan Lockhart, Property Director NewRiver Retail

        Though our range of legal and connected services we share our knowledge and technical expertise to create radically better support, services and solutions for our clients.

        We go to market through the sectors our clients operate in, so we can identify and anticipate challenges and find solutions to the legal problems they face; provide support for smarter decisions, reduce risks, and give greater clarity and flexibility.

        Legal services

        Providing award-winning legal services, excellence client service and effective operational management, our specialist teams provide commercial advice and strategic guidance, underpinned by expert and international understanding of global issues, legal areas and sector insight.

        Connected services

        We created Connected Services in response to client demand to help solve their wider business challenges. Our Connected Services offering is comprised of a range of consultative services, technology and products that complement our legal offering, focused specifically on managing risk, cost, time, reputation and resource.

        Legal Services

        Our specialist teams provide commercial advice and strategic guidance for clients across a broad range of legal areas and sectors, underpinned by practical experience and insight.

        How we do it

        We connect to build relationships that inspire trust and confidence across all levels, so can we deliver an exceptional client experience.

        Our approach is tailored to the needs, issues and requirements of our clients, our people and the communities we work with.

        By paying attention to detail we create, implement and oversee sustainable solutions that go beyond conventions and expectations, and find agile ways to tackle challenges together.

        Our business-wide values programme reinforces our culture and brings a common framework to help support our strategic direction. Each value reinforces a culture of trust and integrity and unites our people in achieving a common purpose. This framework consciously and unconsciously influences actions and behaviours, which sets out a promise to our people, clients and wider community.

        We consulted with our people and our clients to shape and define five core values that underpin our culture, these are:

        • Always aim higher
        • Be better together
        • Disrupt to progress
        • Keep all promises
        • Attend to details

        Defining the values that demonstrate our culture and approach to client service allows us to understand the role we play in our communities, build capability through external partnerships, challenge the status quo and harness and respect diversity.

        Engagement

        Our values are embedded in our business and communicated through regular dialogue with its teams. We have also implemented key development initiatives to support the development of its people, including the introduction of our Expectations Framework. This provides our people with clear performance and development goals and supports performance management processes making it much easier to assess the contribution of its people and importantly, how results are delivered. We have also launched the DWF Academy to provide a framework for learning and development for all to ensure all employees build their career through improvement and innovation.

        Our annual Community Engagement Survey told us that 92% of our people are proud to work for a firm that supports its communities. That 93% would personally encourage others to volunteer and that 82% feel our community involvement improves their morale. The survey identified four key themes that now underpin our work: education, employability, the environment and homelessness. Last year, we spent 8,397 hours on community and pro bono work.

        Projects and activities

        We want to share our commitment to our values. They shape who we are and our approach to everything we do. That’s why we’re committed to community projects and activities. We build long lasting, sustainable relationships helping young people to achieve more in education, vulnerable people to find work, the voluntary and community sectors to become more effective, helping to protect and improve the environment and to grow enterprise. And we do this through fundraising, volunteering, team challenges, mentoring and pro bono initiatives.

        Watch this example of (Video - https://youtu.be/jE20StaFVAQ) our mentoring activity, involving students from the University of Wolverhampton Law School. Students were matched to a mentor who is appropriate to their career interests, giving the students the invaluable opportunity to engage with legal professionals before they embark on their own legal careers.

        Our clients are at the very heart of everything we do. We have always strived to offer the very best service. Excellence is our goal. As the first legal business to achieve the formal “Commitment to Excellence” Marque in the UK, it speaks volumes about our approach.

        You trust us to be the best at what we do. To test ourselves at every step. We have a dedicated Business Excellence Team. Day in, day out, they’re focused on ensuring we meet the very highest standards. That we have the right infrastructure, controls and processes in place to ensure success. That we’re continually improving and developing our management systems and acting on feedback.

        Every year we complete a business-wide audit programme. This is structured around our core areas of business, our Service Level Agreements, and the activities we undertake. We run internal, external and client audits, review our complaints, professional indemnity and risk assessment information, as well as listening to what you’ve had to say in client care reviews and other feedback. Our accreditation to the ISO 9001:2015 standard means we are externally assessed every six months.

        Because we’re always innovating, our approach to risk and governance is not a box-ticking exercise. We are continually monitoring and refining our processes to help us to be at the forefront of legal excellence.

        We don’t want to react to climate change. We’re committed to tackling things head on. And that means starting with our own environmental impact.

        We’re a member of the Legal Sector Alliance on Climate Change and The Prince’s Mayday Network and we’re working with Business in the Community. This means we’re working hard to change our business reduce our carbon footprint. We’ve launched a new Environmental Management system. We’ve achieved ISO14001 certification and we’re maintaining it. We’ve reduced CO2 emissions per employee from 2.6 to 2 tonnes and a 15% reduction on paper reduction already. Telephone and video conferencing has increased by over 150% and we recycle 80% of our waste. We’ve even hosted Responsible Supply Chain Management events for BITC. And we haven’t stopped yet.

        The DWF Foundation builds on our existing community activity in a focused and strategic way and demonstrates that when we all work together we can make a significant, positive impact on the communities in which we live and work. The pillars of the Foundation are: Homelessness, Health & Wellbeing, Employability and Education

        Find out more about the DWF Foundation

        For our clients

        Our clients range from FTSE 100 multinational household names to private individuals, from both the public and private sector. Our client base spans across international markets.

        We create value for our clients by providing intelligent and insightful legal advice and services which are aligned to their commercial reality. Meeting our clients’ needs is at the heart of our continuing drive to do things differently.

        For our people

        Our people include everyone who has a part to play in delivering client service excellence on behalf of DWF to our clients.

        We create value for our people by offering fulfilling and rewarding careers and continuing to invest in their development and care about their wellbeing.

        For our communities

        We believe that our community reaches further than our four walls. It’s not just about us but all the people around each of our offices. Who we are and what we do impacts on everyone.

        Diversity and inclusion

        “At DWF, we already have a richness of diversity in terms of thought, backgrounds, education, cultures and religious belief. Demographics and societal changes will increase and enrich that diversity. Our approach to diversity is to ensure it is not only present in terms of our policies but visible in practice throughout the firm and something I view as critical to our plans for future growth.”
        – Andrew Leaitherland, CEO & Managing Partner

        Diversity and inclusion are integral to our values and culture. We recognise the benefits diversity brings and focus our efforts in a way that is responsive to the needs of all our people. Our approach is evidenced in the way we think and behave every day, treating everyone fairly, and with dignity and respect. It is shaped by our values and visible through the support we offer our people, our clients and our communities.

        Actions, not just words

        Our values aren’t just words. We live by them every day and they underpin how we care for people regardless of age, gender, relationship and family status, professional skills or status, race, colour, nationality, ethnic origin, disability, sexuality, religion or belief.

        People are at the centre of what we stand for. Having the best people. Keeping the best people. Supporting our teams, clients and the communities in which we live and work.

        We’re committed to a vibrant, energetic and diverse business. We want everyone to reach their full potential and pass that value on to clients. And we think you should be able to do that free from discrimination or harassment of any kind.

        Here is our LGBT Inclusion statement 

        Our commitments to diversity and inclusion are more than just words. We live by them every day and they underpin how we care for people regardless of age, gender, relationship and family status, professional skills or status, race, colour, nationality, ethnic origin, disability, sexuality, religion or belief.

        We partner ambition, innovation and passion with dignity, respect and fairness. Hard work and personal responsibility apply across every aspect of this.

        We have promised to:

        • Create and maintain an inclusive workplace that respects and embraces diversity.
        • Ensure all our people and all our clients are treated as individuals and valued for their contribution to the business.
        • Facilitate opportunities for all by recognising and realising potential both in employment and business.
        • Ensure that DWF operates within legislative, risk and best practice frameworks.
        • Encourage our people, clients and suppliers to demonstrate ownership and responsibility for diversity and inclusion.

        Our Diversity Steering Group is involved in many projects connected to our Diversity Strategy. The formation of a Partner led Diversity Steering Group and network of Diversity Champions provides strong and visible leadership to support the implementation of the firm’s strategic diversity objectives and in doing so, embed diversity into the way we do business.

        We are proud to be a Stonewall Diversity Champion and our LGBT network group, OutFront, has been ranked as a Highly Commended Network Group. The commendation is to recognise the efforts of the top performing network groups within the Top 100.

        The Diversity Champions programme is Britain's good pratice employers' forum on sexual orientation.

        Find out more about the programme 

        Stonewall Top 100 Logo Stonewall diversity champion

        Our internal networking group “Out Front” offers a great networking opportunity via social media on our Yammer platform to share ideas; have a say in policies and procedures and updates on social groups and networking opportunities. Please contact OutFront@dwf.co.uk for more information.

        Proud to be Clear Assured - www.theclearcompany.co.uk

        We are the first UK law firm to achieve 'ClearAssured' status, establishing the firm as an inclusive recruiter for disabled talent. Developed by The Clear Company, the UKs leading auditors of inclusive recruitment practice, the benchmark helps organisations to identify and remove barriers from their recruitment policy, processes and practices which have the potential to exclude disabled people.

        Read more about Clear Assured 

        DC Leadership

        DWF has a positive approach to employing disabled talent. As a Disability Confident Employer we make commitments to support the needs of disabled talent within our business during the entire employee journey. We guarantee to interview all disabled applicants who meet the minimum criteria for a vacancy.

        Top 10 Employer WF 2016    

        Working Families is the UK’s leading work-life balance organisation. The charity helps working parents and carers and their employers find a better balance between responsibilities at home and work.

        Find out how we are involved 

        We are members of BITC diversity campaigns, Workplace Gender Equality and Race at Work campaigns. This collaboration is helping to shape and strengthen our talent agenda and ensure we continue to attract and retain the best people. We have been participating in the yearly benchmarking cycle since 2014. We have been awarded Silver standard for Gender and Race diversity.

        We are member of The Employers Network for Equality & Inclusion (ENEI) which is an organisation covering all aspects of equality and inclusion issues in the workplace.

        We are founder signatories to the Diversity and Inclusion Charter which launched in 2008. The Charter is a public commitment by legal practices to promote the values of diversity, equality and inclusion throughout their business. We therefore strive to ensure best practice through our recruitment, retention, career progression and learning and development.

        BITC Race at Work BITC Workplace Gender Equality

        We are member of The Employers Network for Equality & Inclusion (ENEI) which is an organisation covering all aspects of equality and inclusion issues in the workplace.

        ENEI Member logo 

        We are founder signatories to the Diversity and Inclusion Charter which launched in 2008. The Charter is a public commitment by legal practices to promote the values of diversity, equality and inclusion throughout their business. We therefore strive to ensure best practice through our recruitment, retention, career progression and learning and development.