Whether operating in the UK, Ireland, Italy, France, Canada, the USA or Australia we deliver a centralised, blended solution, drawing together volume claims management, adjusting, consultancy and legal expertise.
We combine technical excellence and superior service across the whole lifecycle of a claim. Our centralised approach generates greater efficiencies and lower costs for our clients, as well as ensuring a seamless service across multiple, widespread territories.
The majority of our claims handlers have worked in law firms, brokerages, insurance companies and Lloyd’s syndicates, blending valuable insurance market and legal expertise. We are particularly well-known for our deep experience and understanding of areas such as Professional Indemnity, General Liability, Property, Directors and Officers/Management Liability, Legal Expenses, Motor, Healthcare and Hub/FNOL Bordereaux management, drawing in other experts, from across DWF, where necessary.
Our team of adjusters adds to this, bringing specialist insight into and experience of sectors including all types of engineering, construction, building, infrastructure and surveying.
Underpinning our technical expertise is a suite of bespoke, award-winning software, designed to improve service provision and client insight as well as cost reduction and financial certainty.
Our Management Information is second-to-none, delivered by our own claims management system, Claimsview. You can access reports and statistics on individual claims or entire portfolios, as well as several years of accounts.