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          Hospitality Sector Insight afternoon and networking drinks

          Take a couple of hours out of your afternoon to network with other senior hospitality professionals and participate in our insight sessions where we will discuss practical ways to enhance and protect your hospitality business.
          Hospitality and Leisure

          02 July 2019

          20 Fenchurch Street
          EC3M 3AG

          Get directions

          • 15:00 - 15:15 - Protecting Brand Reputation
            Practical tips for how to respond to derogatory reviews, defamatory allegations and other reputation damaging activity online and in the press.
            David Summerhayes, Senior Associate, DWF Law LLP 
          • 15:15 - 16:15 - Creativity and the Customer Journey
            This innovative session will demonstrate how serious creativity techniques can be used at strategic "customer milestones" to improve delivery and reduce cost.
            Ed Hunt, Co-Founder & Principal Consultant for Improvement, DWF Consulting 
            Jason Dunning, Principal Consultant, DWF Ventures 
          • 16:15 - 16:30 - Global Hotel Survey
            A discussion of the key takeaways of the current European hotel market from STR. STR collects hotel performance data from over 63,000 hotels in 180 different countries.
            Sophie Colvin, Senior Business Development Manager, STR

          We appreciate that people may have commitments in the afternoon which they can't get out of so if you would just like to attend our networking drinks event (which is now in it's 3rd year), this starts from 16:30. Please RSVP using the link to choose which option you would like to attend.

          DWF's Hospitality Sector team offers the strength and depth you can expect from a leading legal business. To find out more about our offering please visit our sector page or contact Melanie Williams, Partner, who leads both our Real Estate Sector and the Hospitality Sector group.

          This event is relevant to senior decision makers at hospitality organisations.

          We look forward to seeing you there!

          • 14:30 - 15:00 Registration & refreshments
          • 15:00 - 15:15 Protecting brand reputation
          • 15:15 - 16:15 Creativity & the Customer Journey
          • 16:15 - 16:30 Global hotel survey
          • 16:30 - 18:30 Networking drinks

          Meet the speakers

          David Summerhayes

          • Senior Associate

          Ed Hunt

          • Principal Consultant

          Jason Dunning

          • Principal Consultant

          Melanie Williams

          • Partner // Head of Hospitality Group