In today's climate 'Change' seems to be the only constant. Businesses need rapid solutions to complex problems; be that cultural, technical and/or process driven. The constant challenge is to improve "what we do" and "how we do it".
Through the use of innovative techniques and proven approaches to change, the business improvement team supports clients on their journey, whether that is changing processes, improving the culture and engagement of their people, or simplifying systems.
In addition to improving quality, reducing risk and limiting costs, your organisation can benefit in other ways:
We provide on-demand business improvement expertise to organisations; our consultants work hand-in-hand with your established teams to drive real change with tangible benefits. Using bold, innovative and creative approaches, we are able to harness and enhance the hidden talent in your existing organisation. Providing targeted training on improvement techniques and methods, where required, to ensure changes recommended can be implemented without the reliance on external third-party consultancies.
For many years DWF has been the market leader in lawyer partner initiatives. As an extension of this work we have now recruited experts from other fields who work closely with the legal teams to deliver expertise in technical and operational insurance strategy.
These include insurance professionals, BI analysts, clinicians, forensic accountants and business process experts. Our consultants help our clients to make sure that initiatives work within their particular operating environment and organisational culture. We understand that one size does not fit all. Using DWF consultancy gives you access to multidisciplinary teams which can help you gain competitive advantage.
Working with your claims team we will conduct a thorough independent audit of your claims files. Once complete we will then report back our findings in relation to case management file handling processes and reserve adequacy. The audit provides an ‘informed view’ about how files are being managed both internally and externally identifying areas for potential improvement or operational best practice which could be mirrored elsewhere in your operation.
Our team of experts utilise a whole range tools to identify the risk of potential insurance fraud. We have created a series of web based search and visualisation software products which facilitate the claims screening process, supporting your intelligence team. Such software can help you detect and reject fraudulent claims without the invest and resources needed to develop you own systems as well as enabling clients to tap into our vast intelligence data base.
We provide expert legal advice, representation and consultancy services in respect of the use of data from telematics devices, within the claims process.
We predominantly advise on a broad range of issues that include:
We help our clients to unlock the power of telematics data at their disposal, to improve claims performance by reducing claims costs and litigation frequency.
Our specialist Telematics Team includes lawyers, a telematics claims consultant, business process analysts and intelligence analysts.
Please get in touch to discuss your Consulting requirements.