DWF logo
DWF logo


        DWF Evoclaim

        Claims management the way you want it
        LegalInsightPageID: {051711F6-37E4-497D-B4C2-A40F2336A697};


        When you need to manage your own in house claims, reduce your self-insured excess, repudiate more claims, reduce your stop loss impact then you need DWF Evoclaim. You may also need more than an off the shelf claims system but are working to tight timescales and tighter budgets, DWF Evoclaim delivers a compelling combination of commercially off the shelf software benefits, whilst catering for high levels of custom configuration. Designed for both private and public sector organisations, DWF Evoclaim is an enterprise capable claims management software platform, which empowers claims teams to resolve claims with greater speed and at less cost. 

        With the emphasis on settling claims early, efficiently and at the lowest cost, real time access to claim related information is of paramount importance. DWF Evoclaim provides advanced automation and collaboration capabilities that empower key contributors across the claims process/authority levels and provides end-to-end access to all information and tools (including fraud detection) needed to process claims from first notification to final payment or repudiation.

        In-built best practice

        DWF Evoclaim's advanced configuration capability ensures that operational and procedural best practice is followed through every stage of the claims process. Claim handler agendas, compliance prompts, configurable dashboards, task alerts and document/email templates establish and maintain consistency of approach, whilst Manager Dashboards and fully auditable processing capabilities provide monitoring for KPI and compliance purposes.

        Instant MI and reporting

        DWF Evoclaim records all relevant information regarding the current status and history of a given claim or policy and also offers faster access to electronically archived files, empowering claims personnel to easily search for vital data. The platform’s advanced report generator links with Email, Word, Excel and PDF for output of reports which can be scheduled to run automatically which can be emailed to recipients on timed delivery. With the ability to deliver detailed claims trend analysis across current and historical files, DWF Evoclaim enhances a claims handler’s ability to settle claims faster and with greater confidence.

        A collaborative approach to claims resolution

        The DWF Evoclaim self service web portal allows external parties (solicitors/brokers/insurers/policyholders) to submit new claims, view a specific claim’s progress, upload documentation and access and download detailed management information. This highly secure web portal access ensures that information is always available to those who need it, when they need it and in the format they need it, real time.

        Seamless integration

        For those organisations that are heavily dependent on legacy systems, our expert services team are available to perform in-depth IT audits, gap analysis and work flow consultancy. Our team also carefully handle integrations with other solutions, such as underwriting and policy administration systems, plus industry specific applications including the MOJ Portal and London Market systems.

        On-premise or cloud based

        Whether you prefer to deploy your applications on-premise, securely via the cloud, or a hybrid of the two, our team will work with you to deliver a claims management solution that gives you the operational flexibility and control that you need. 

        Key benefits

        • Increase repudiations and reduce administration costs by processing claims quicker
        • Reduction in self-insured excess and stop loss impact
        • Highly secure cloud based software for access anywhere, anytime
        • Active suspected fraud checking
        • Reduce FOI response times by up to 80%
        • Eliminate rekeying data with MOJ portal integration
        • Industry leading reporting engine provides powerful MI & automated email reports 

        If you are an existing client and would like to find out more about our claims and safety management software please speak to your client partner. Alternatively please contact Ashley Moss on +44 (0)3330 107991 or +44 (0)7824 349781 or submit the contact form and we will get in touch with you to discuss requirements.