Employment law moves fast - through complex and ever-changing legislation. You need systems that help you manage risks proactively, prevent claims arising and that support fast, effective action, to keep on top of your workload.
DWF’s Employment Service Hub provides an end-to-end support for your work. It makes it easy for you to instruct us quickly and efficiently, see real-time case status on individual or all matters, access personally-tailored, comprehensive live and trend reporting, control costs and take preemptive action to prevent future issues.
What sets our Employment Service Hub apart is the specially designed triage system. Following your instruction, and using information you provide, the system applies a series of criteria to ensure your case is allocated to the appropriate legal expert, at the appropriate level, thereby ensuring cost efficiency and service excellence.
Within this platform the clear and consistent methodology for managing the Employment Tribunal process, set against our tailored suite of precedent documents, means that, depending on the level of process involved in each claim, the platform allows us to offer a range of pricing options - from ‘slice and price’ flexi pricing through to annual retainers.
The Employment Service Hub is powered by Riverview Law's award-winning artificial intelligence and automation technology, 'Kim'.
We believe the Employment Service Hub is the first platform, of its kind, developed by a law firm. To get this right, we’ve worked hard to find the right technology partner to work alongside our legal experts. Riverview Law and DWF have collaborated to produce a truly unique, and new, approach to managing employment law matters.