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          Complex and Major Injury

          With the cost of large claims outstripping inflation by a significant margin, more than ever insurers need to be able to control their indemnity spend.

          Our 1,000 strong, specialist insurance team includes a nationally renowned Catastrophic and Large Injury Team. Within this we have over 50 partners, supported by an additional 50 plus associates/solicitors and paralegals. This gives a total of over 165 legal advisors providing a huge resource for insurers in the most complex injury claims. We are currently managing claims on behalf of insurers with reserves of in excess of £750 million.

          We offer a bespoke service to our clients and work in partnership with them to deliver the claims handling service that they require. We recognise the importance to our clients of their customers and customer focus is paramount to our approach.

          Early catastrophic insurance claims resolution is generally of fundamental importance. Earlier settlement can have a significant impact on overall indemnity spend and our approach is driven by this objective.

          Our work is structured along business lines, rather than geography. To supplement our nationwide coverage we also offer significant expert international capabilities, experience and reach via our International Claims team. This means our national team works closely and collaboratively, with all clients, developing and delivering innovation and best practice.

          We’re committed to continually improving our product and the value that we add to our clients. Examples of our innovative approach include our team of Medical and Rehabilitation managers, iForensic (which is our forensic accountancy service) and our in-house collision investigation expert.

          We have also developed products such as a PPO Toolkit and Sonar, the latter being a tool that can be used for claimant profiling.

          Glyn Jones

          • Partner // Head of Insurance

          Ian Slater

          • Partner // Head of Product Development & Innovation
          Connected Services offers a range of stand-alone consultative services that complement our legal offering in each of our core sectors.
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