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            Professional Indemnity

            Claims with merit need to be resolved in a speedy and cost efficient manner, while those without require a robust, cost-effective defence.

            With recognised specialist capability throughout the UK and Ireland we handle a full range of professional indemnity matters. Our sector based approach within professional indemnity enables us to fully understand the needs of insurers, insureds and brokers.

            Commerciality is at the heart of all we do – from cost effective and innovative claims handling services through to the robust defence of claims without merit.

            Expertise in our domestic markets is coupled with extensive experience of dealing with claims around the world – making us one of the foremost professional indemnity offerings in the market.

            Our services include

            Accountants

            Accountants


            Our approach is grounded in deep, specialist and practical industry experience, arising from long relationships with insurers of all types of accountancy practices and those practices themselves.

            As part of one of the largest and most respected insurance practices in the UK, our accountancy specialists act for insurers and accountants on the whole range of claims, disciplinary complaints, coverage issues, and risk management issues that affect them, and the hot issues they face. 

            Working directly with insurers and their insured accountants, we take a "one-stop-shop" approach, drawing in expertise tailored carefully to individual needs. From claims relating to current hot topics around Companies Act audits, tax mitigation and cybercrime, through to claims relating to insolvency, fraud, tax, accounts preparation, expert witness work and investment advice, including regulatory complaints and disciplinary investigations - DWF’s award-winning expertise, combined with our in-house forensic accountancy team and our own claims handling services, as well as our wide range of bespoke software products, presents a proactive, commercial legal service solution respected and trusted across the insurance and accountancy sectors. 

            A longer-term approach

            We understand that clients' needs vary.  That is why we work hard to understand clients' objectives before building a team to respond quickly, decisively and thinking beyond immediate results.  As well as support when clients face a civil claim or regulatory/disciplinary investigation, we also provide pre-emptive advice on risk management issues and planning.

            Download our information sheet

            People

            Simon Mason

            • Executive Partner (Bristol) // Partner

            Harriet Quiney

            • Partner // Team Leader - Professional Liability
            Actuaries

            Actuaries


            Claims against actuaries are few and far between, but when they do arise, knowing you have an experienced legal team with an understanding of everything, from defined benefit schemes to the increasing regulatory framework, takes the pressure off.

            We’re one of few firms to offer dedicated expertise and long-standing experience, advising on contentious regulatory matters, including hearings before the Institute & Faculty of Actuaries (IFoA) and complaints to the Pensions Ombudsman & Financial Ombudsman Service, as well as professional negligence litigation and coverage advice.

            While actuaries face few claims, when they do, we have, for many years, acted for them and their insurers. With a commitment to avoiding litigation, we have a particular expertise in claims relating to Defined Benefit Pension Schemes, as well as other specialist areas such as funeral plan contracts. We also understand the data protection issues affecting actuaries and likely coverage points.

            What sets us apart, beyond being one of the few firms to truly specialise in this field, is our recognition of the importance of deep, thorough, accurate knowledge and understanding.  We work hard to ensure that every piece of advice combines attention to detail with practical, commercial suggestions. 

            Operating across the UK

            Our approach is one of the most respected this niche field.  With a team spanning the DWF offices in London, Bristol, Glasgow and Belfast, we draw on members of the wider group to ensure that advice given responds to your strategic objectives and the unique details of your case.

            Download our information sheet

            People

            Harriet Quiney

            • Partner // Team Leader - Professional Liability

            June Crombie

            • Partner // Head of Pensions (Scotland)
            Architects

            Architects


            Our expert professional indemnity team is known for responding swiftly and cost-effectively across all areas of architecture-related professional indemnity, both preventatively and in defending claims that have arisen.

            We are known for our team-wide in-depth knowledge of our clients’ businesses, as well as the challenges you face. Our size - as well as our position within one of the largest insurance teams in the UK - means we can adapt to each of the claims you face – from the largest multi-jurisdictional claim or multi-party action, to smaller claims.

            For more than 30 years our specialists have advised architects and practices on contractual responsibilities as well as defending them against UK and international claims (including misconduct) and advising on litigation, domestic and international arbitration, mediation, expert witness determination and adjudication. Through our involvement as specialist advisers to your professional Institute and our work on several pi helplines, we have a unique insight both into the current problems and the future challenges facing your profession.  

            We’re trusted by many of the UK’s leading architectural firms

            We have both historic and current links with a substantial proportion of the UK's architects. We’re proud of our strong track-record for advising practices of all sizes, from some of the largest in the country down to sole practitioners, as well as liaising with insurers and brokers. Our specialist non-contentious contract advice is both legal and practical, so that contract negotiations can be advanced and conclude on sensible terms. We are also part of the RIBA Editorial Group, responsible for preparing successive standard appointment and associated documentation issued by the RIBA.  

            Download our information sheet

            People

            Cyber Insurance

            Cyber Insurance


            Working within one of the largest and most respected insurance practices, our cyber insurance experts offer a complete solution, across coverage and litigation in both the private and public sectors.

            Data protection breaches and cyber-attacks can affect any modern business and its supply chain so businesses are rightly looking at what cover is available. For insurers, there is the added risk that cyber exposures are often hidden within existing policy wordings, presenting challenges for insurers intending to insure other perils.

            Acting for major insurers and FTSE-listed technology companies, we combine industry insight, commercial awareness and legal excellence. Our expertise includes defending claims against IT professionals and computer software suppliers, advising on coverage disputes, policy drafting and advisory work and advising on data protection issues for insurers and policyholders.

            A valuable part of your team

            We understand the importance of adding value through education and resources. We provide regular training sessions on technology, media/telecoms and cyber issues to insurers, loss adjusters, brokers and policyholders wanting to learn more about these areas.

            Download our information sheet

            People

            Kieran Walshe

            • Partner // Head of Professional Indemnity and Commercial

            Sean Monks

            • Senior Associate
            Financial Institutions

            Financial Institutions


            We combine the best of both insurance and financial services expertise, supporting policyholders and their insurers.

            An increase in regulatory investigations, crime, and product sales scrutiny brings with it a need for genuine sector expertise and experience.

            As one of the largest, most trusted teams supporting financial institution insurers and brokers, we’re best known for our work on insurance coverage issues, including the validity and scope of notifications (including block product notifications), compliance with terms and conditions (notification, co-operation etc.), policy construction, the practical operation of exclusions (e.g. regulatory, insolvency, prior claims), aggregation, disclosure and warranties.

            We are familiar with the different aspects of the business liability insurance covers commonly purchased by financial institutions, including crime, PI, D&O (management liability) and cyber.  We also provide local monitoring services for UK-based insurers of financial institutions facing insured disputes around the world.

            We understand the importance of helping insurers (particularly in the SME FI space) to maintain their margins at a time of ever-increasing competition for premium income.  What sets us apart is our commitment to providing the highest quality expertise at competitive prices.

            We have a fast-growing international footprint

            Across the DWF offices, in the UK, Ireland and further afield, we can service claims involving international and locally-based exposures.  Drawing on expertise from across the firm, we build tailored teams, designed to combine the very best financial services and insurance expertise.

            People

            Kieran Walshe

            • Partner // Head of Professional Indemnity and Commercial

            Harriet Quiney

            • Partner // Team Leader - Professional Liability

            Imogen Makin

            • Director // Head of Financial Services Regulatory Investigations

            Richard Burger

            • Partner // Head of Financial Services Regulatory Investigations

            Robbie Constance

            • Partner // Head of Financial Services Regulatory
            IFAs

            IFAs


            Regulatory reforms, Brexit, increased fraud and a growing claims culture present uncertainty for IFAs, requiring specialist, expert understanding not only of professional indemnity insurance, but also of the IFA sector itself.

            We have been acting for IFAs and their Insurers for over 30 years.  Whenever a major financial product has gone bad, we have been involved, representing and advising IFAs.

            Our specialists are trusted across the industry to provide the very best, practical advice. This covers FCA investigations and skilled person reviews, complaints to the Financial Ombudsman Service and Pensions Ombudsman, including judicial review of irrational decisions, litigation and coverage. We are also experienced in dealing with the FSCS.

            We have advised on all the major mis-selling scandals, from Barlow Clowes to Ingenious, including splits, Lehman Brothers backed products, Keydata, Arch cru film finance schemes and DB transfers, as well as acting in reported cases and enforcement actions. Our dedicated team of specialists is used to advising on the issues that arise with multiple mis-sales, including group and managed litigation and pensions unlocking and rebates, insistent customers and investment fraud.

            Getting to the heart of every challenge through collaboration

            We take a holistic approach to resolving your problems, aligning our proposed solutions with your key drivers and concerns.  What sets us apart is our willingness to immerse ourselves in the detail.  It means we can resolve issues efficiently and effectively.

            Download our information sheet

            People

            Harriet Quiney

            • Partner // Team Leader - Professional Liability
            IT and Media

            IT and Media


            We’re one of the few insurance-focused teams specialising in defending claims on behalf of insurers brought against technology and media professionals by their clients and former clients.

            Whether addressing allegations of negligence and breach of contract, advising insurers on allegations of defamation, misrepresentation and breach of intellectual property rights, advising insurers on policy coverage and wordings, our experience and reputation stand ahead of the field.

            What we do

            We understand that the provision of Professional Indemnity insurance to the media and technology sector is a growing area. Those insurers holding a strong market share are feeling increasing pressure from new and emerging entrants, as well as changes in the ways customer relationships and claims are managed.  

            Most importantly, we understand that technology businesses often start small, before growing quickly. This presents insurers with challenges. Whilst in this growth period we understand the vital importance of reaching an early decision as to whether or not there is scope to preserve a contract or project and, if not, whether the policyholder needs to take action for repudiatory breach (usually non-payment).  Further, we understand that this ‘flexing’ means insurers come under increasing pressure to find ways to ensure that insurance cover develops at the same pace as a policyholder's business, to meet the needs of all parties, at every stage.

            At DWF we combine a reputation for our market-leading use, and understanding, of technology in our own business, as well as one of the largest and most respected insurance practices in the UK. This helps us to 'talk the insured's language' and develop a level of trust with the policyholder that aids resolution in the long run. Whether advising on claims, policy wordings or strategic matters, we understand the sector, the language and the issues facing policyholders (and insurers) in this rapidly expanding market. 

            Download our information sheet

            People

            Mark Rankin

            • Senior Associate
            Jewellery

            Jewellery


            With the value of precious metals having increased considerably, in recent years, so has the volume of insurance claims relating to the loss and theft of jewellery. We understand that handling these matters requires sensitivity as well as expertise.

            We’re specialists in providing practical, commercial advice to insurer clients with respect to a broad range of issues arising from jewellery-related claims. 

            Working across the DWF offices, our team of specialist jewellery claims experts advise some of the largest insurer names, providing home and other personal possession insurance, throughout the entire claim lifecycle - from pre-litigation through to complaints, litigation and recovery.

            We have a proven track record for successes in defending claims against insurers and securing favourable outcomes across a range of jewellery claims, including those related to policy coverage, policy interpretation, liability and evidential disputes.  

            A commercially-focused, innovative approach

            We understand the importance of helping our insurer clients to recover costs, reduce litigation spend and to increase fraud detection.

            Download our information sheet

            People

            Kidnap and Ransom

            Kidnap and Ransom


            We understand that clients operating in countries including Mexico, Columbia, Nigeria, Venezuela, Afghanistan, Syria and Iraq, in diverse sectors such as energy and industrials, with large workforces, might attract unwanted attention from criminal groups.

            Our Kidnap & Ransom specialists bring experience and expertise, focused on reducing risk and assisting when claims arise. 

            As part of one of the largest and most respected insurance teams in the UK, our Kidnap & Ransom experts act for charterers and ship-owners, as well as their insurers, P&I clubs and reinsurers in London, the US, Europe, the Middle East, Asia Pacific, supporting them in times of crises arising from pollutions, groundings, collisions, explosions, riots and revolutions. 

            Our areas of expertise include interpreting the provisions of Kidnap & Ransom policies for insurers and assureds, advising business that operate in unstable or dangerous jurisdictions about the scope of cover available, analysing the provisions of the Terrorism Act 2000, advising on corporate and personal offences, advising on cargo theft, from yards and warehouses, and representing international traders whose personnel have been kidnapped at the hands of maritime pirates.  

            A team of experts you can rely on

            Our have a particularly strong reputation for our effective due diligence, designed to identify who controls and operates criminal groups, who they are affiliated with and what they use their money for.

            People

            Jonathan Moss

            • Partner // Global Head of Transport Sector // Head of Marine & Trade

            Peter Olymbios

            • Senior Associate
            Lawyers (solicitors and barristers)

            Lawyers (solicitors and barristers)


            Uncertainty over cyber risks, Brexit, regulation and the constantly changing face of legislation and precedent requires decisive legal expertise, with a clear focus on price and cost management.

            Our professional indemnity experts are recognised as one of the largest, most experienced teams delivering expertise across the legal and legal insurance sectors. 

            We advise on a complete range of professional negligence matters for solicitors, barristers and other legal professionals, including advice on cover, indemnity and dishonesty conferences, disputes with other policy years, litigation, claims before the Legal Ombudsman and all forms of ADR.

            As well as advising on immediate claims, our commitment to delivering strategic, practical solutions to reduce future risk sets us apart from our competitors. These solutions include regular client training, analysis of claims data to assist underwriting, and a number of unique products and software offerings (including Sonar, Claimbase and Pinpiont), designed to deliver greater insight, operational effectiveness and commercial advantage to the sector.

            Collaboration across our market-leading team.

            We are proud of our ability to build tailored service teams, depending on the detail of each case. Working with colleagues across the firm (and across the globe where necessary), we are able to deliver specialist insight and support across technical areas including insolvency, competition, tax and regulatory matters in all UK jurisdictions.

            Download our information sheet

            People

            Professional Indemnity Insurance Training

            Professional Indemnity Insurance Training


            Surveyors and Valuers

            Surveyors and Valuers


            With some of the most extensive experience of defending surveyors’ and valuers’ claims in the sector, we understand that an economic upturn will bring claims on deficient structural surveys and home buyers reports, but a downturn will bring claims relating to valuation.

            Our specialists are trusted by some of the best-known names in the sector, providing specialist advice to insurers and policyholders on a full range of surveyors and valuers professional indemnity matters.

            With expertise ranging from claims relating to the overvaluation of industrial land and hotels, through to undervaluation claims by financial institutions including those selling portfolios of properties, our distinctively practical approach sets us apart. 

            Driven by a commitment to achieving our clients’ business aims efficiently and cost-effectively, our professional indemnity specialists draw on longstanding experience to not only identify the right claims to defend, but also opportunities for alternative dispute resolution techniques (leading to economic resolutions at an early enough stage so as to prevent cost escalation) as well as advice on how best to avoid and mitigate against future claims.

            Specialist insight across London and the Regions

            Our expertise in this field spans both London and the Regions, with specialist practitioners based in the same cities as many of our insurer clients, including in the Regions Manchester, Leeds, Bristol and Birmingham.

            People

            Peter Olymbios

            • Senior Associate

            Key Contact

            Kieran Walshe

            Partner & Head of Professional Indemnity and Commercial

            John Bennett

            Partner

            Kieran Walshe

            • Partner // Head of Professional Indemnity and Commercial
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