Specialising in commercial insurance claims/disputes, particularly those of a high value/complex nature, Helen regularly advises on policy coverage disputes/policy interpretation issues. Primarily acting on behalf of insurers/defendant policyholders, she advises in relation to major property damage losses including for example substantial fires, explosions, floods and other adverse occurrences, business interruption, quantum disputes and fraudulent claims.
Helen is experienced in advising on cases involving environmental aspects including for example pollution, nuisance and loss/damage to renewable energy facilities. She regularly acts in relation to high value public and products liability claims and has extensive experience dealing with multi-party litigated disputes and matters involving international aspects and issues of jurisdiction and/or applicable law.
In addition, Helen provides practical, commercial advice to clients in matters involving issues of data protection, cyber risks, vulnerable customers, equality and discrimination. Helen has particular expertise in advising on and resolving insurance related complaints and claims (both consumer and non-consumer), including those escalated to the Financial Ombudsman Service (FOS) and leads a team of solicitors with expertise in this area.