Job Code: 24069/SH

Practice Area: IHT

Recruitment Partner: Sam Houghton

Office: Manchester

We are one of Europe’s most innovative Law firms as voted by the Financial Times.

We have won numerous awards, including being independently ranked as 1 of the top employers for working families, as well as being in the top 2 law firms for employee satisfaction.

With offices nationwide and overseas, we are growing and are looking for top talent to come on board and be part of our success.

Main function of role

To provide insightful BI analysis to support the DWF Subrogated Recoveries team based at a client site in Manchester City Centre.

Develop, analyse, produce and oversee a suite of accurate and timely reports and internal dashboards and KPI’s for the operational management of the Subrogated Recoveries team.

Take lead responsibility to identify client and business intelligence needs ensuring data is collated and interpreted to meet these needs

Take lead responsibility to ensure the management team are fully equipped to understand and interpret the Client’s performance metrics and identify opportunities for strategic partnerships through the adoption of data analytics.

Ensure all aspects of the Client Reporting SLAs are adhered to.

Work on reporting projects to advance the level of Business Intelligence and provide technical expertise to accelerate and improve reporting efficiency. 

Proactively work with the management team to drive forward continuous improvement and the realisation of the asset of Business Intelligence, identifying and investigating both possible risk areas and potential opportunities.

Engage directly with the management team, identifying the most effective platforms to demo existing & alternative metrics to aid their decision making capability to attain targets for growth and operational efficiency.

Main Duties

Key accountabilities/responsibilities

Produce high quality and insightful Business Intelligence. Key Performance / Dashboard measures need to be tailored and relevant to the Client. 

Liaise with the Junior Business Analyst around the specifications, changes and developments for the key reports.

Demonstrate a clear and in-depth understanding of the KPI performance required by the Client. Become the first point of contact for Client representatives.

Design and deliver analysis to drive improved understanding of performance by the Client. Provide relevant and pragmatic insight and analysis to improve Client understanding of their performance.

Proactively seek to develop relationships with the management team, Fee Earners and Client representatives in order to deliver a more insightful service and expand the scope of BI analytics.

Identify and analyse Client, Product, Industry trends with business strategy implications.

Support the Head of Subrogated Recoveries with analysis and recommendations at regular Client review meetings.

Identify key improvements and changes that need to be made to Visual Files to ensure that the quality and delivery of Business Intelligence is continuously improved.  Identification of innovative and integrated tools to create and deliver periodic and real time reporting.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Working relationships

Is a key member of the Business Intelligence team reporting to the Head of Subrogated Recoveries.

Expected to establish a highly credible and professional working relationship with the management team, Junior Business Analyst, Fee Earners, Administrative Assistant and Client representatives.

Finance Business Partners – work with the Finance BP’s to support and enhance the overall BI provision; ad hoc business modelling and the budgeting process.

IT Team and Business Improvement – IT systems and Process Engineering will play a key role in the future reporting across DWF.

Business Development – support the tender process, Client Profitability and Client reviews.

Key skills and competencies

Skills

Sound commercial awareness and the ability to provide 'value added' insight to management.

Proven experience of delivering data and analysis into the business, anticipating future requirements

Background in Insurance / Professional Services an advantage if not proven experience of skill and ability to quickly absorb and understand different sectors

Ability to succinctly communicate and interpret what the BI means; identify opportunities or propose remedial actions

Excellent verbal and written communication skills, presentation and influencing skills – must be able to establish a strong and professional relationship with Head of Subrogated Recoveries Team and Client representatives based on mutual respect.

Experience of shaping IT systems and business processes to produce enhanced Management Information and analysis to drive improved business performance

Willing and able to work under pressure and to strict deadlines, particularly at certain times of the month/year

Proactive self-starter with positive can do attitude.

Advanced Excel, SQL and Report Writing skills and a good understanding of how to extract and analyse management information from core business systems.

Degree educated or equivalent.

Competencies

Focuses on Solutions & Exceptional Service Delivery
Learns & Shares Knowledge
Manages Relationships
Self-motivation and Time Management
Adapts to Change
Delivers Results

Diversity, Equality and Inclusion at DWF

Nurturing talent is very important to us.  We are committed to equal opportunities in all areas of work and business.  We want people to achieve their best, which will positively impact on our clients and communities in which we live and work.  At DWF we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Disability Support

As an inclusive employer, DWF wants to see every candidate performing at their best. Please log in to Clear Talents at http://www.cleartalents.com/apply/allroles2016  to tell us what reasonable adjustments you may need and to discover how we might improve your recruitment experience, examples of reasonable adjustments could include: additional time for exercises, a hearing induction loop, a request for information in an alternative format. DWF are committed to an ongoing programme of improvements to provide access to all.

To apply, please click 'apply now' and provide the job reference number 24069/SH

If you have any questions please do not hesitate to email Sam Houghton on Sam.Houghton@dwf.law.

 

 

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