Job Code: 28399/CB

Practice Area: Occupational Health & Casualty

Recruitment Partner: Claire Bowden

Office: Manchester

We are one of Europe’s most innovative Law firms as voted by the Financial Times.

We have won numerous awards, including being independently ranked as 1 of the top employers for working families, as well as being in the top 2 law firms for employee satisfaction.

With offices nationwide and overseas, we are growing and are looking for top talent to come on board and be part of our success.

DWF LLP is seeking to recruit a Paralegal/File Opener to join the Occupational Health team in Manchester. The Occupational Health team deals with EL, PL and other injury claims along with various disease matters to include deafness, VWF, asbestos injuries, WRULD/RSI and other types of disease claims such as asthma and stress related injuries.

The role will involve a range of work but with an emphasis on opening files and completing management information on the case management systems for EL, PL and other injury &/or Disease claims pre and post litigation.

Previous experience is not required as all training is provided. Some experience and knowledge of litigation and the litigation process is preferred but not essential as training and supervision will be given. Knowledge of the MOJ Portal and Pre Action Protocols is also desirable.

Our team serves a broad range of insurers, runoff syndicates, brokers, private companies and the self-insured.

We are seeking a candidate who can demonstrate a real interest in Occupational Health work, who is a team player with strong communication skills and attention to detail and is looking for a career within a top 20 Law Firm.

Main function of job

To process opening cases efficiently, under supervision, to an effective and satisfactory standard whilst identifying and updating management information under the terms of the client service level agreement.


a. Responsible to: Associate Fee Earner
b. Liaison with: Insurance Clients, Claimant's solicitors and the wider Occupational Health team.

Main Duties

  • To action all tasks in line with department/client service standards and protocols.
  • To identify technical aspects of the case, under the supervision of the Team Leader.
  • To ensure that financial targets are met.
  • Use of the Case Management system and use of standard documentation wherever appropriate.
  • To ensure client care in all cases.
  • Progress cases to triage in a satisfactory/speedy way in accordance with client requirements.
  • Record all time accurately.
  • Partake in any other duties that are deemed necessary to support the DWF business as and when required.
  • To follow all the Firm's policies and procedures.
  • To ensure confidentiality is maintained at all times.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Diversity, Equality and Inclusion at DWF

Nurturing talent is very important to us.  We are committed to equal opportunities in all areas of work and business.  We want people to achieve their best, which will positively impact on our clients and communities in which we live and work.  At DWF we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Disability Support

As an inclusive employer, DWF wants to see every candidate performing at their best. Please log in to Clear Talents at  to tell us what reasonable adjustments you may need and to discover how we might improve your recruitment experience, examples of reasonable adjustments could include: additional time for exercises, a hearing induction loop, a request for information in an alternative format. DWF are committed to an ongoing programme of improvements to provide access to all.

To apply, please click 'apply now' and provide the job reference number 28399/CB

If you have any questions please do not hesitate to email Claire Bowden on


Join the team, apply now

To apply for this position click the link below and provide the Job Code of the role you are interested in

Apply Now