Counter Fraud

Claim fraud continues to be the insurance industry’s greatest risk, costing insurers billions every year.

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Our counter fraud specialists take a decisive line on your behalf. Our work spans suspicious claims across all policy classes, from motor fraud to high value property and commercial cases, as well as general insurance claims including public liability, household, holiday, PMI and pet insurance fraud.

As well as defence, we also provide strategies to deter and identify fraud more effectively. By combining industry experience, innovation and deep knowledge with our market-leading analytical software suite we are able to identify, collate and convert data into evidence.

Our specialist Fraud Rings unit uses this to detect patterns and link claims, working collaboratively with clients to build winning litigation strategies as well as low cost claimant validation, helping to improve case management.

Working for some of the largest businesses and insurers in the industry our clients tell us that our work saves them millions of pounds each year. 

Our specialist services include:

Claims Farming »

Credit Hire Fraud »

Fraud Intelligence »

Fraud Recoveries »


Motor Fraud »

Organised Fraud »

Predictive Analytics and Profiling »

Sanctions and Recovery »

Telematics »

Recent quotes from our clients include:

"DWF Fraud Services provide not only sound legal advice and representation but also wider support marked by unparalleled levels of client care; all of which add considerable value to our business.” Cliff Slassor - Insure the Box

“I have worked with the DWF counter-fraud team for many years and the one thing I can depend on is the certainty of them delivering on my expectations when it comes to our robust philosophy. I consider DWF to be market leaders in this area and know that I can depend on them to conduct a robust defence, which always meets our expectations in this specialist area” Steve Jackson, Head of Financial Crime, Covea Insurance

"DWF has an incredibly strong team that deal with fraudulent and exaggerated motor claims. Their preparation of cases is always very thorough. They leave no stone unturned when investigating these claims and preparing the cases for Trial. Clients can rest assured that, if they have DWF on their side, then their case is in excellent hands”. Anna Hughes, 2 Temple Gardens

“It is no exaggeration to say that the DWF file handlers who have instructed me over the years are some of the best and most competent fraud practitioners I have dealt with. They have tremendous knowledge and experience (especially in new areas such as telematics) and often spot ‘red flags’ that others might easily miss. I am happy to recommend them. They are true specialists who really know what they are doing.” Steve Turner, Park Lane Plowden

How we can help

We can help you go further with a range of products, training and sector expertise.

Some of our experts

Lorraine Carolan

Partner - National Head of Counter Fraud

I am the National Head of Counter Fraud and a Partner in the Insurance team based in Birmingham


James Pinder


I am an expert in all aspects of fraudulent insurance claims and am in charge of the counter-fraud department.


Paul Holmes

Partner - Head of Fraud & Technical Insurance (Leeds)

I am Head of Fraud & Technical Insurance in the Leeds office, as well as firm-wide Head of Products for Motor, Fraud, Credit Hire and Resolution Law.


Miles Hepworth


I am a Partner at DWF with many years of Counter Fraud legal experience. I head up the Birmingham Counter Fraud team and am part of the DWF Fraud Management team.


Jamie Taylor

Director - Counter Fraud Director

I head up the Counter Fraud Team based in our Manchester office.

Simon White

Senior Predictive Analytics Consultant


Joanne Baker

Claims Management Consultant


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