DWF has been shortlisted for the ‘Law Firm Innovation’ award for its bespoke Crisis Response service, which provides clients with comprehensive support and helps safeguard their business and reputation during any type of business crisis. DWF is the only UK firm to offer such an integrated service, encompassing 24/7 legal advice, business continuity planning, reputation management and psychological support for clients across a broad range of sectors.
DWF has been shortlisted for ‘Best Use of Technology’ following a substantial investment in IT systems, which is driving major operational efficiencies and significantly enhancing client service. In moving to a paper-light environment DWF has partnered with Canon, a deal believed to be a world first, whereby mail is routed electronically directly into the case management system. The firm has also improved client service through a range of bespoke extranets and a platform giving clients real-time financial management information allowing them to make more effective business decisions.
Andrew Leaitherland, Managing Partner & CEO at DWF, commented: “Innovative use of technology is at the core of DWF’s strategy and the £12million IT investment we’ve made over the last 12 months is allowing us to deliver major operational improvements throughout the business for the benefit of our people and our clients.”
The British Legal Awards 2014 take place on Thursday 27 November at Old Billingsgate Market in London, where DWF is shortlisted against firms including Berwin Leighton Paisner, Eversheds, Linklaters and Pinsent Mason. Winners will be selected by a judging panel chaired by Alasdair Douglas, chairman of the City of London Law Society, and made up of general counsel and other senior members of the legal community.