National business law firm DWF won the ‘Law Firm Innovation’ and ‘Best Use of Technology’ awards at last night’s British Legal Awards. Hosted by legal magazine Legal Week, the awards recognise the firms that have displayed excellence and innovation within the sector and highlight the wider contribution that law firms and legal departments have made to the community and economy.
The Law Firm Innovation Award recognised DWF’s bespoke Crisis Response service, which provides clients across a broad range of industry sectors with comprehensive support to help protect their business and reputation during a crisis. DWF is the only UK law firm to offer this type of integrated service, encompassing legal advice, business continuity planning, reputation management and psychological support.
DWF won Best Use of Technology due to the significant operational and client service improvements that have followed a £12million investment in the firm’s IT systems. A key outcome of the investment was DWF’s recent partnership with Canon; the deal, believed to be a world first, allows the firm to move to a paper-light environment by electronically routing mail directly into the case management system.
Andrew Leaitherland, managing partner and CEO at DWF, commented: "We are committed to delivering client service excellence, and it is when technology and innovation align that we are able to really go further for our clients. The investment we’ve made in our IT systems has enabled us to increase productivity, improve operational efficiency, and deliver enhanced client service. These awards are testament to the hard work of our people which has allowed us to maintain our innovative edge alongside the tremendous growth of the firm.”
DWF fought off stiff competition from Berwin Leighton Paisner, Eversheds, Linklaters and Pinsent Masons. The judging panel comprised City of London Law Society chairman Alasdair Douglas, general counsel and senior members of the law community.