Jill has significant experience in all aspects of civil litigation specialising in high-value personal injury and motor insurance claims and will be leveraging the firm’s innovative market-leading profiling intelligence and predictive analytics systems. Jill has expertise in both pursuing and defending cases in the Sheriff Court and Court of Session and is a member of the Law Society’s Personal Injury Accreditation Scheme. She has been heavily involved in the creation of case management systems to improve efficiency, process mapping and alignment with service level agreements which supports DWF’s integrated suite of service delivery models, giving clients greater flexibility through resourcing and document automation.
The appointment reflects DWF’s investment in the national fraud team to meet increasing client demand and follows on from other recent appointments, including fraud partner Miles Hepworth based in Birmingham from DAC Beachcroft; and solicitor Justine Wilson also from DAC Beachcroft to the team in Scotland, enhancing the firm’s offering to its national and international insurer client base, including Aviva, QBE, RSA, Travelers and Zurich.
Jill comments on her appointment: “DWF is leading the way in the insurance sector with predictive analytics systems and market leading profiling intelligence that deliver real value to the firm’s clients. I’m looking forward to leading the counter fraud team north of the border, working alongside colleagues nationally and internationally to further build the firm’s capability in protecting clients at risk to fraudulent activity.”
Lorraine Carolan, DWF’s National Head of Counter Fraud, says: “Jill’s appointment underpins DWF’s investment in the national counter fraud team, enabling us to expand our fraud capability and strengthen relationships with clients. With the support of our market leading predictive analytics, profiling, telematics and intelligence team, we’ve enhanced our counter fraud offering to our clients across their Scottish book of business.”
The launch of the counter fraud team in Scotland demonstrates DWF’s investment in strengthening its insurance capability and follows shortly after the strategic acquisition of niche insurance law firm Fox Hartley in May 2016, which saw the firm enhance its offering in specialist litigation and alternative dispute resolution services for its insurer clients.