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FOS: No jurisdiction to determine D&O complaint

The Financial Ombudsman Service did not have jurisdiction to hear a complaint from an individual “Insured Person” under a D&O policy as he was not a “consumer” for the purposes of the FOS eligibility criteria.

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This information is intended as a general discussion surrounding the topics covered and is for guidance purposes only. It does not constitute legal advice and should not be regarded as a substitute for taking legal advice. DWF is not responsible for any activity undertaken based on this information.

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Jacquetta Castle

I specialise in insurance coverage and professional liability, particularly for lawyers, brokers and financial professionals. I work for many of the major insurers.