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Is the CQC sanctioning a 'snoopers' charter'?

As published on http://www.hsj.co.uk/comment/is-the-cqc-sanctioning-a-snoopers-charter/5075692.article

Covert camera footage is increasingly being used to bring substandard care to light, but to endorse surveillance the Care Quality Commission would first have to overcome some legal and ethical hurdles, writes Michael Boyd.

Collating direct evidence to support a case of abuse has generally represented a significant hurdle for anyone with a concern about standards of care. In many cases, relatives and whistleblowers feel they must resort to covert filming – and there have been some spectacular results in identifying perpetrators and supporting criminal convictions.

All of this highlights not only the frustration and anger felt by many that their complaints are not being listened to, but also the difficulties faced by providers and regulators in investigating claims.

Read the full article on the HSJ website here»

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