As fraudsters and claims farmers continue to diversify from motor into employer’s liability and public liability claims such as trips, slips and noise induced hearing loss, we can observe the same chameleon like characteristics of fraudsters within motor itself. So how are motor fraudsters changing and where are they going next? Certainly, the old frauds are still present, and they are unlikely to go away, but as an industry we are not only much better at spotting them, we are also reducing the opportunities and incentives through a combination of civil reforms, sanctions and technology.
What will the next fight be?
This article first appeared in the Insurance Post on 11 November