In this article we look at the interaction between crisis management and an organisation’s disciplinary procedure. It is essential that employers have flexible and workable procedures in place which enable potential risks to be identified at an early stage and can effectively manage a crisis situation. Preparation for this is crucial.
The importance of a disciplinary procedure
Even where evidence emerges which strongly suggests that an employee is guilty of gross misconduct, it remains important to follow a disciplinary process. Haringey Council dismissed Sharon Shoesmith, Director of Children’s Services following an enquiry into the death of Baby P. It faced public pressure to dismiss her and it did so without following a disciplinary process. A court found that to be unfair and it is reported that she was paid compensation of nearly £700,000.