The FFW Service is expected to provide a state-funded assessment by occupational health professionals for employees who are off sick for four weeks or more. It will also provide case management for employees with complex needs to facilitate their return to work.
The FFW Service is designed to be accessed by GPs, employers or employees. The service can be accessed through live chats with specialists, emails, calls or by the traditional referral mechanism.
The effectiveness of the scheme may however be hindered by lack of awareness of its existence amongst employers. A recent survey has highlighted that more than 50% of employers are still not aware of the FFW Service and how it operates.