Richard Clegg

Head of Professional Indemnity Claims

I head the Professional Indemnity Claims team and manage 25 claim handlers in London, Bristol and Dublin, providing an outsourced claims service to insurers.

Tel: +44 (0)20 7280 8810



20 Fenchurch Street London EC3M 3AG View office Tel: +44 (0)333 320 2220 Fax: +44 (0)333 320 4440 DX: 584 London - WT

Bristol (Redcliff Quay)

Redcliff Quay 120 Redcliff Street Bristol BS1 6HU View office Tel: +44 (0)333 320 2220 Fax: +44 (0)333 320 4440 DX: 7841 Bristol


5 George's Dock IFSC Dublin View office Tel: +353 (0)1 790 9400 Fax: +353 (01) 790 9401

My Expertise

My area of expertise is in the control and management of professional indemnity claims, acting as a third party administrator on behalf of insurers, managing general agencies, captive insurers and large professional firms, with high policy excesses or deductibles.

Read more about me

I am a Fellow of the Chartered Insurance Institute. Over the years, I have worked for both insurance companies and solicitors and have extensive experience in handling claims against all the main professions, including, architects, engineers, design and construct firms, surveyors, estate agents, solicitors, accountants, insurance brokers, financial advisers, media and IT firms, management consultants and emerging professions.

My team has been appointed by over 20 different insurers, to whom we provide a claims services either to supplement the insurers own resources, or as their sole claims service provider. We were one of the first independent claims outsource firms and continue to be at the leading edge, in terms of our systems and approach to resolving claims cost effectively.

We have considerable statistical and management information, which assists insurers when underwriting risks. We work with insurers and brokers to help develop the insurance product and we are able to provide significant added value services. Our work is conducted electronically using a system to which our clients have access and we work to a range of delegated authorities.

Additionally, my team provides claims services to Insurers underwriting Irish domiciled firms.