dwf claimbase helps you to manage the claims lifecycle more effectively and prevent claims reaching the stage of litigation, saving you costs and mitigating risk.
The cloud-based system puts you in control and allows you to manage and view all collated data, create automated workflows and deal with situations and events in a prompt and efficient manner.
The core dwf claimbase system has three main modules:
Claims Management: allows you to manage claims and handle policies, track dates, measure SLAs and share the data with insurance brokers and insurers for swift resolution of the claim.
Incident Management: records incidents and accidents related to claims or can be used as a standalone module to track workplace hazards and assess your workplace risks.
Customer Response: allows you to interact and deal with customer calls and queries, as well as manage and track all correspondence and improve customer service through better management of complaints and visibility of your customers.
• SLA Management
• Financial Controls
• Intuitive user interface
• Secure and scalable
• Comprehensive reporting
• Simple third-party system integration
• Extensive data validation
Don't just take our word for it!
“We selected dwf claimbase as the leaders in Claims management software. We now have a highly advanced and intuitive system that allows us to accurately record, track, manage and mitigate our risk profile in the Surveying industry by keeping all our customer queries, complaints and PII claims in one place. Through simple configuration we have managed to integrate the system into our business working practices instead of having to make our working practices fit the system.” David Wood, Business Change Manager, Countrywide Surveying Services