dwf claimbase

Pinpoint and ClaimbasePlay Video

dwf claimbase is a specialist claims management software suite, designed to provide you with complete visibility across incidents, customer complaints and claims. dwf claimbase and dwf pinpoint are stand-alone products, but real insight can be delivered by using both systems in tandem. Watch our short video.

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dwf claimbase helps you to manage the claims' lifecycle more effectively and prevent claims reaching the stage of litigation, saving you costs and mitigating risk.

The cloud-based system puts you in control and allows you to manage and view all collated data, create automated workflows and deal with situations and events in a prompt and efficient manner. 

The core dwf claimbase system has three main modules:

Claims Management: allows you to manage claims and handle policies, track dates, measure SLAs and share the data with insurance brokers and insurers for swift resolution of the claim.

Incident Management: records incidents and accidents related to claims or can be used as a standalone module to track workplace hazards and assess your workplace risks.

Customer Response: allows you to interact and deal with customer calls and queries, as well as manage and track all correspondence and improve customer service through better management of complaints and visibility of your customers.

Key benefits

• SLA Management
• Financial Controls
• Intuitive user interface
• Secure and scalable
• Comprehensive reporting
• Simple third-party system integration
• Extensive data validation

Don't just take our word for it!

“We selected dwf claimbase as the leaders in Claims management software. We now have a highly advanced and intuitive system that allows us to accurately record, track, manage and mitigate our risk profile in the Surveying industry by keeping all our customer queries, complaints and PII claims in one place. Through simple configuration we have managed to integrate the system into our business working practices instead of having to make our working practices fit the system.” David Wood, Business Change Manager, Countrywide Surveying Services

For more information download the dwf claimbase brochure or request your FREE demo » 

Claimbase Product Sheet

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Is dwf claimbase or dwf pinpoint for you? Request a product demo.

If you think dwf claimbase or dwf pinpoint could add value to your business, speak to your DWF Client Partner or Ian Burgess on 07736 446 780 to arrange a product demo. Alternatively, fill in the contact form and one of our product experts will be in touch to arrange a suitable time for a demo.

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